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Remote IPPBX


About

Remote IPPBX

A remote IPPBX (Internet Protocol Private Branch Exchange) is a type of telephone system that uses internet protocol (IP) technology to allow employees to make and receive calls from remote locations. It is a cloud-based solution that eliminates the need for a physical PBX (Private Branch Exchange) system, which is typically housed on-premise in a company's call center.

  • A remote IPPBX provides many of the same features as a traditional PBX
  • Such as call routing
  • Call forwarding
  • Call recording and voicemail
  • How ever because it is hosted in the cloud
  • It offers greater flexibility and scalability
  • Employees can access the system from any location with an internet connection
  • The solution can easily be scaled up or down to accommodate changes in the company's needs

Remote IPPBX Summary :

In addition to its core telephony features, a remote IPPBX often integrates with other business tools, such as customer relationship management (CRM) systems, email, and instant messaging. This integration can help to improve productivity, as employees can access customer information, call history, and other relevant data from within a single, integrated platform.

  • In summary, a remote IPPBX is a cloud-based telephone system that allows employees
  • To make and receive calls from remote locations
  • It offers increased flexibility
  • Scalability, and integration with other business tools
  • Helping organizations to improve their telephony capabilities
  • manage customer interactions more effectively.

Remote IPPBX

Application

VAC Remote IPPBX

  • Eliminate hardware costs
  • Can be accessed via mobile
  • Access from anywhere
  • High level data security
  • Agents need not systems
  • Data entry from mobile itself
  • Caller ID hidden to agent and customers